Services
State-of-the-art facilities and highly trained agents
provide top quality, low cost solutions to your specific program
needs. StratiCall agents are all full-time employees committed
to making each project a success. All college graduates, StratiCall
agents are uniquely qualified and trained to conduct your customer
interactions professionally and accurately.
Programming is accurate, fast and competitively priced
with StratiCall programmers. The flexibility of EchoPass software
enables us to program your project script once and run as
a phone, web or combination project. You no longer have to
program a script twice to offer customers a choice, and neither
will you have to choose budget over best approach.
Reporting can be handled via the web. With EchoReports,
users can create status reports and call statistics, which
can be posted on the web to provide real-time information.
Clients are provided with a unique ID and password to log
in to the straticall.com Home Page. When logged in, clients
have access to reports and statistics for each of their projects.
Firewalls are in place to ensure that only authorized users
gain access to a client's reporting page. Reports are available
24/7, giving you more control and flexibility to review stats
and make quota/qualification adjustments as needed.
Reports can also be designed in a client-specified format
and posted to a secure FTP site for retrieval.
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