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Welcome
StratiCall is a full service provider of strategic inbound and
outbound customer communications, data collection and business
process outsourcing solutions, offering cost effective multi-channel
service delivery. StratiCall offers superior quality via the
exclusive utilization of highly trained, college graduates on
all client programs.
Our services are implemented via state-of-the-art infrastructure
provided by our technology partner EchoPass. Together, we offer
the most comprehensive levels of services available in the industry
today - providing complete multi-channel contact center solutions
and enabling sophisticated inbound and outbound voice processing
and online communications.
These sophisticated outsourced services can be provided independently
by StratiCall or in conjunction with clients' existing internal
communications center or centers, with all agents on the same
network. This unique approach provides many client benefits
including common reporting, monitoring, recording, scripting
and management with all agents on the system.
StratiCall agents can be used as primary points of contact or
secondary points of contact to an existing internal client center.
They can also provide overflow, after hours, weekend and holiday
support. Call routing is simple and very flexible. With the
utilization of the same network and applications, StratiCall
can become your "Strategic Call Center Partner." In effect,
we can act as an extension of your own internal call center,
or as a completely independent outsource partner.
The management team at StratiCall has years of experience in
all facets of the services offered, assuring that all customer
interactions and data obtained by our staff are of the highest
quality possible. In addition, our corporate commitment of providing
our clients with the highest levels of customer service, on-time
project development, reliability, security and delivery is what
differentiates StratiCall from other firms.
Please consider using StratiCall as your "Strategic Calling"
Partner!
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